We meet for two hours, either in person or by phone. You can expect a relaxed conversation in which I'll ask questions to draw out the things you most want to communicate.

 

I record our conversation so that I can write the letter in your own words. It's important to me to preserve not only your message but your unique way of delivering it. I want your letter to sound like you!

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While we're talking you can feel free to jump around and talk about whatever comes to mind. Later, I will edit the letter to make it flow, to emphasize what's most important, and to remove anything that got off topic. Read some excerpts of letters here.

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The content of the letter is always completely up to you. You receive a draft so that you can make any desired changes. A revised, second draft is included in the service. 

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You receive a printed letter for each child or grandchild, as well as a digital version that you can save and update at any time.