We meet for two hours, either in person or by phone. You can expect a relaxed conversation in which I'll ask questions to draw out the things you most want to communicate.
I record our conversation so that I can write the letter in your own words. It's important to me to preserve not only your message but your unique way of delivering it. I want your letter to sound like you!
While we're talking you can feel free to jump around and talk about whatever comes to mind. Later, I will edit the letter to make it flow, to emphasize what's most important, and to remove anything that got off topic. Read some excerpts of letters here.
The content of the letter is always completely up to you. You receive a draft so that you can make any desired changes. A revised, second draft is included in the service.
You receive a printed letter for each child or grandchild, as well as a digital version that you can save and update at any time.